Open to opportunities開放機會中

I grow products to millions of users, then I teach people how to breathe.我把產品做到百萬用戶,然後教人們如何呼吸。

Growth PM. Yoga instructor. 8 years scaling a consumer platform from early stage to 18M+ users and 40M monthly visits.Growth PM。瑜珈老師。8 年間將消費者平台從早期推進到 1800 萬+ 用戶與每月 4000 萬造訪。

In yoga, what comes easy can be the obstacle. Your body takes the path of least resistance instead of building where it's weak. I've found the same pattern in every product I've worked on.在瑜珈裡,容易做到的反而可能是障礙。身體總走最省力的路,而不是去鍛鍊弱點。我發現每個我經手的產品都有同樣的模式。

Case Study 01案例 01

Japan Market Lead, DAU 6x日本市場負責人,DAU 成長 6 倍

Japan had a large team spending aggressively on paid growth, with little to show for it. I stripped it back to a lean team and organic content.日本團隊大量投入付費成長,卻成效不彰。我把它精簡成精實團隊與有機內容。

Market Entry市場進入 Team Restructuring團隊重組 Cross-Cultural跨文化 User Research用戶研究
What I found我的發現
  • Diagnosed as a direction problem, not execution判斷為方向問題,而非執行問題
  • Proposed retreat: pause paid growth, do deep user research提議暫停付費成長,進行深度用戶研究
  • Discovered campus content was tiny in volume but massive in impact發現校園內容佔比極小,但影響力巨大
The unlock關鍵突破

When HQ cut the paid budget, DAU held steady. The spend had been masking the absence of real pull.當總部砍掉付費預算,DAU 維持穩定。花費一直在掩蓋有機拉力不存在的事實。

Research signal研究訊號
All content on the platform平台上所有內容
← 3% was campus-specific← 3% 是校園相關
but that 3% drove但這 3% 驅動了
41%
of new users'
first interactions
新用戶的
首次互動

"They weren't looking for trending content. They were looking for their campus."「他們不是在找熱門內容。他們在找自己的學校。」
Case Study 02案例 02

Web Growth, 25M visits, +23% DAU網頁成長,2500 萬造訪,DAU +23%

The team was improving web as a product. I reframed it as an acquisition channel.團隊一直在把網頁當產品改善。我重新定義它為獲客管道。

Organic Growth有機成長 A/B Testing Funnel Design漏斗設計
What I found我的發現
  • Put all acquisition channels on one spreadsheet. 25M visits from Google, zero conversion to app.第一次把所有獲客管道放在同一張表上。2500 萬 Google 流量,零轉換到 App。
  • Web users' mental model: "looking something up." The job wasn't making web better. It was making you want the app.網頁用戶的心智模型是「查個東西」。目標不是讓網頁更好,而是讓你想要 App。
  • Tested how much content to show before cutting off. Found the tension point at 5 comments.測試截斷留言的數量,找到 5 則的臨界點。
The unlock關鍵突破

5 comments: enough discussion to feel real, not enough to feel complete. The gap created the urge to download. Found with A/B testing, not intuition.5 則留言:足以感受到真實討論,卻不足以滿足。這個落差創造了下載的衝動。來自 A/B 測試,不是直覺。

Before / After改版前 / 後
Before改版前 Read everything, close tab全部看完,關分頁
A
I found my best friend's boyfriend on a dating app
❤️ 214 💬 83
B1
B1screenshot it RIGHT NOW
B2
B2do NOT get involved, I did this once and lost both of them
B3
B3wait... what if his profile was old?
B4
B4OP check B7's reply, PLOT TWIST
B5
B5this exact thing happened to me last year and...
After改版後 Hooked, open app for more被勾住,打開 App 看更多
A
I found my best friend's boyfriend on a dating app
❤️ 214 💬 83
B1
B1screenshot it RIGHT NOW
B2
B2do NOT get involved, I did this once and lost both of them
B3
B3wait... what if his profile was old?
Read all 83 comments in app →
Case Study 03案例 03

Self-Serve Ads, 0 to 1 in 6 months自助式廣告,從 0 到 1,6 個月

SMBs weren't ignoring the ad product. They were structurally excluded by the sales model.中小企業不是不想買廣告。是業務模式把他們排除在外。

0-to-1 Stakeholder Mgmt利害關係人管理 Revenue營收 Cross-Team跨團隊
What I found我的發現
  • Sales commissions made small deals unprofitable. SMBs were locked out by design.業務佣金讓小額交易無利可圖。中小企業被結構性地排除。
  • Each team's anxiety had the same shape: downstream stakeholders asking "what do I tell my people?"每個團隊的焦慮都一樣:下游利害關係人問「我要跟我的人說什麼?」
  • The fix: two communication tracks. Eng got "why." Sales got "when."解法:兩條溝通軌道。工程團隊聽到「為什麼」。業務團隊聽到「什麼時候」。
The unlock關鍵突破

Built self-serve from scratch in 6 months across eng, data, sales, legal, and PR. An enterprise client ended up choosing self-serve over the sales team. A product built for the long tail turned out better for everyone.6 個月從零開始,跨工程、數據、業務、法務、公關。一個企業客戶最終選擇了自助平台而非業務團隊。為長尾打造的產品,結果對所有人都更好。

On building 0-to-1關於從 0 到 1

"In a 0-to-1 build, you're constructing two things in parallel: the product, and the belief that it will work. The second one is harder."「在從 0 到 1 的過程中,你同時在建造兩樣東西:產品,以及相信這件事會成功的人。後者更難。」

Currently building目前正在打造